FAQ
What payment methods are accepted at Château d’Ermenonville?
Château d’Ermenonville accepts credit cards (Visa, Mastercard, American Express) as well as cash. Personal cheques are not accepted.
Can I pay for my stay at Château d’Ermenonville directly on site?
Yes, payment can be made on arrival or on departure at the Château in Ermenonville (Oise). A bank pre-authorisation is required at the time of booking.
Does Château d’Ermenonville accept holiday vouchers (chèques vacances)?
Yes, at Château d’Ermenonville, ANCV holiday vouchers are accepted in both paper and digital (Connect) format.
Is a deposit required to confirm my booking at Château d’Ermenonville?
Yes, a deposit equal to the first night’s stay is requested at the time of booking to secure your room at Château d’Ermenonville.
Are the best rates available on the official website of Château d’Ermenonville in the Oise?
Yes, Château d’Ermenonville guarantees the best rate when booking directly on domainechateauermenonville.com. Booking direct also ensures the best flexibility and a personalised service.
Can a stay at Château d’Ermenonville be given as a gift?
Yes, we offer gift vouchers available on request from our team or online via domainechateauermenonville.secretbox.fr. Ideal for a special occasion.
Does Château d’Ermenonville offer special deals or seasonal promotions?
Yes, Château d’Ermenonville offers gift vouchers available online via domainechateauermenonville.secretbox.fr or on request at reception. Ideal for a nature and heritage getaway near Paris.
How can I book a room directly at Château d’Ermenonville near Roissy-CDG?
Book directly on domainechateauermenonville.com, by phone at +33 3 44 54 00 26, or by email at reception@domainechateauermenonville.com. Booking direct guarantees the best rate and a personalised relationship with the Château d’Ermenonville team.
Can I cancel or change my booking at Château d’Ermenonville in the Oise?
Cancellation conditions at Château d’Ermenonville vary depending on the rate chosen. Flexible rates allow free cancellation up to 48 hours before arrival. Please check the conditions at the time of booking.
What are the cancellation conditions at Château d’Ermenonville?
Château d’Ermenonville’s flexible rates allow free cancellation up to 48 hours before arrival. For non-refundable rates, the full amount is charged at the time of booking. The precise conditions are shown when you book.
Is the Hôtel du Château d’Ermenonville open all year round?
No, Château d’Ermenonville takes a winter break in December and reopens at the start of the following year, ready to welcome you again.
Does Château d’Ermenonville offer packages for holidays and special occasions?
Yes, Château d’Ermenonville creates tailor-made experiences for holidays (Christmas, Valentine’s Day, Easter) and special occasions. Find themed offers on domainechateauermenonville.com or follow the Château on social media.
What are the check-in and check-out times at Château d’Ermenonville?
At Château d’Ermenonville near Paris, check-in is possible from 3pm and check-out must be completed before noon. Early arrival or late departure can be arranged subject to availability and an additional fee.
Is it possible to arrive early or leave late at the Château?
Yes, subject to availability and an additional fee. Please contact us in advance to arrange this.
What should I do in case of a late arrival?
Our reception is available to welcome you. In the event of a very late arrival, please let us know in advance so we can arrange your check-in.
Can I leave my luggage before check-in or after departure at Château d’Ermenonville?
Yes, Château d’Ermenonville offers a free luggage storage service before check-in and after check-out, so you can make the most of the estate and its 18-hectare park.
How do I get to Château d’Ermenonville from Paris or Roissy-CDG airport?
Château d’Ermenonville is located in Ermenonville in the Oise (60), 20 minutes from Roissy Charles-de-Gaulle airport and 40 minutes from Paris via the A1 motorway (Senlis exit). By train: Chantilly-Gouvieux station then taxi. Our team can arrange a transfer from CDG airport on request.
Does Château d’Ermenonville have free parking?
Yes, free private parking is available for guests on the Château d’Ermenonville estate. Electric vehicle charging points are also available on site.
Do you have charging points for electric vehicles?
Electric vehicle charging stations are available on the public car park directly opposite the château, just 10 metres away.
Can Château d’Ermenonville be reached by bike?
Yes, Château d’Ermenonville is accessible by bike from the village of Ermenonville and the surrounding area. The property holds the “Accueil Vélo” label and has dedicated cycle parking.
Can the Château estate be visited without staying overnight?
Yes, it is possible to come for lunch or dinner at La Table du Château restaurant without staying at the hotel.
What languages are spoken by the Château d’Ermenonville staff?
The Château d’Ermenonville team in the Oise speaks French and English. Other languages may be available depending on the staff on duty.
How can I contact the hotel for a special request?
By phone at +33 3 44 54 00 26 or by email. Our team is available for any special request before and during your stay.
What is the history of Château d’Ermenonville, a listed historic monument?
Château d’Ermenonville is an authentic medieval château from the Age of Enlightenment, listed as a Historic Monument. It overlooks the famous Jean-Jacques Rousseau Park, in the heart of the Chantilly and Ermenonville forests in the Oise. Now a member of the Terres de Natures group, it combines exceptional heritage with contemporary hospitality.
How many rooms and suites does Château d’Ermenonville offer?
Château d’Ermenonville features 55 individually decorated rooms and suites.
What amenities are available in the rooms of this charming hotel in the Oise?
All rooms at this charming hotel in the Oise region feature a private bathroom, complimentary Wi-Fi, and luxury toiletries.
What is the view like from the rooms of the charming hotel near Paris?
Several room categories offer views over the main courtyard, the moat or the park. Please specify your preference when booking.
Are the rooms at Château d’Ermenonville air-conditioned?
No, the rooms are not air-conditioned, but each is equipped with a powerful yet quiet fan.
Do the rooms at Château d’Ermenonville have a safe?
No, our rooms are not equipped with a safe.
Does Château d’Ermenonville have twin rooms?
Yes, Château d’Ermenonville has twin rooms. Please specify your preference when booking.
Do you have rooms with a bathtub at Château d’Ermenonville?
Some suites and superior rooms at the Château d’Ermenonville hotel are equipped with a bathtub. Please specify your request when booking.
Are there televisions in the rooms at Château d’Ermenonville?
Yes, all our rooms are equipped with a television.
Can I arrange a special romantic decoration in my room at this charming hotel in the Oise?
Yes, our team can prepare a romantic surprise (rose petals, bouquet, treats, champagne, etc.) upon prior request.
What services does Château d’Ermenonville offer its guests?
Château d’Ermenonville offers: room service, lounge bar, La Table du Château restaurant, free private parking, electric charging points, laundry service, event hosting, and a team available to arrange transfers and activities in the Ermenonville area.
Does Château d’Ermenonville have a concierge service?
No, but our reception team is available to arrange your transfers, restaurant bookings, activities or any other need.
Does Château d’Ermenonville offer room service?
No, we do not offer room service.
Is Wi-Fi available throughout Château d’Ermenonville?
Yes, Wi-Fi is free in all rooms and common areas of Château d’Ermenonville.
Are pets allowed at Château d’Ermenonville?
Yes, Château d’Ermenonville accepts pets. A supplement may apply. Please inform reception when booking.
Is Château d’Ermenonville accessible to people with reduced mobility?
Château d’Ermenonville has certain facilities for guests with reduced mobility. For any specific accessibility request, please contact reception at +33 3 44 54 00 26 for the best guidance.
Is this charming hotel suitable for a family stay?
Yes, the charming hotel is happy to welcome families. Large park, serene atmosphere and connecting rooms on request.
Does Château d’Ermenonville offer baby equipment?
Yes, Château d’Ermenonville can provide a cot on request. Please contact us in advance.
Does Château d’Ermenonville offer a babysitting service?
Château d’Ermenonville can recommend local providers. Please contact us in advance.
Is a laundry service available at this charming hotel in the Oise?
Yes, a dry cleaning and laundry service is available on request at this charming hotel in the Oise.
Does Château d’Ermenonville offer massages and wellness treatments?
Yes, Château d’Ermenonville offers personalised facials and body massages, available by reservation. We recommend booking your treatments before arrival to guarantee availability. Ask at reception or check the estate’s Activities page.
Do treatments need to be booked in advance at Château d’Ermenonville?
Yes, we recommend booking your treatments before arrival to guarantee availability.
What type of breakfast is served at Château d’Ermenonville?
We offer a buffet breakfast made up of fresh, local products: homemade pastries, seasonal fruit, cheeses, cold cuts, fresh juices.
What are the breakfast hours at Château d’Ermenonville?
At Château d’Ermenonville, breakfast is served from 7:00 a.m. to 10:00 a.m.
Can breakfast be served in the room at Château d’Ermenonville?
No, breakfast is only served at the buffet, to ensure the team’s availability.
Is breakfast included in the room rate at Château d’Ermenonville?
It depends on the rate chosen. Some packages include breakfast. Please check the details when booking.
Are the breakfast products local and seasonal at Château d’Ermenonville?
Yes, Château d’Ermenonville favours local producers and seasonal products in line with the Terres de Natures approach.
What are the opening hours of La Table du Château restaurant?
La Table du Château d’Ermenonville restaurant is open for lunch and dinner. Check our website or contact us for current opening hours.
Does La Table du Château d’Ermenonville restaurant have a terrace?
Yes, La Table du Château d’Ermenonville restaurant has a large terrace overlooking the park and gardens.
Can I come to La Table du Château d’Ermenonville restaurant without staying at the hotel?
Yes, La Table du Château restaurant is open to outside guests. Reservation recommended.
Does the menu at La Table du Château d’Ermenonville restaurant change with the seasons?
Yes, the chef at La Table du Château d’Ermenonville restaurant creates a menu based on seasonal products and local producers, which evolves throughout the year.
Does La Table du Château d’Ermenonville restaurant offer vegetarian or vegan options?
Yes, the menu at La Table du Château d’Ermenonville restaurant offers vegetarian options. Please mention your preferences or allergies when booking.
Is it possible to make a group booking at La Table du Château d’Ermenonville restaurant?
Yes, La Table du Château d’Ermenonville welcomes groups. Contact our sales team to arrange your event: commercial@domainechateauermenonville.com
Are the wines served at La Table du Château d’Ermenonville restaurant sourced from local producers?
We select quality wines from committed local and French producers. The menu also features certain Terres de Natures vintages from our own wine estates: Château Guiraud, Château des Bachelards, Domaine Les Aurelles and Château de Callac.
What activities are offered at Château d’Ermenonville and in the Oise?
On the Château d’Ermenonville estate: walks in the 18-hectare park, a visit to Jean-Jacques Rousseau Park (a listed Historic Monument, 2 minutes away). Nearby: the Chantilly and Ermenonville forests, horse riding, cycling routes, Mer de Sable (an amusement park 5 minutes away). Entry tickets for Mer de Sable are on sale at reception.
Can guests walk freely in the Château d’Ermenonville park?
Yes, our guests can freely enjoy the 18-hectare park with its lake throughout their stay.
Can Jean-Jacques Rousseau Park be visited during the stay?
Yes, the Château is 2 minutes from the famous Jean-Jacques Rousseau Park, a listed Historic Monument.
Are there activities for children around Château d’Ermenonville?
Yes, the large park, the surrounding nature and the proximity of historic sites offer plenty for children to discover. Also enjoy a day at Mer de Sable, an amusement park just 5 minutes from the Château. Entry tickets are on sale at the hotel reception.
Can horse riding excursions be arranged in the area?
Yes, the Ermenonville area and the surrounding forests are well suited to horse riding. Our reception team can point you in the right direction.
Can a photo shoot be organised on the Château d’Ermenonville estate?
Yes, the estate offers many exceptional settings. Contact us for a specific request.
Do you offer nature-related workshops or activities?
Nature-related activities can be organised as part of a stay or event. Contact our team for a tailor-made proposal.
Is the Château suited to unplugging and slow travel?
Yes, the vastness of the park, the unspoilt natural setting and the Château’s serene atmosphere naturally invite you to slow down and recharge.
Is the Château suited to a genuine family stay?
Yes, the large park, the generous spaces and the proximity of the forests make it an ideal place to create family memories.
Can Château d’Ermenonville be privatised for a wedding or private event?
Yes, the Château can be privatised for weddings, birthdays and private events for up to 110 people. Contact our sales team: commercial@domainechateauermenonville.com
What spaces are available for weddings and receptions at Château d’Ermenonville?
The Château has 7 reception rooms, a large terrace and its exceptional 18-hectare park.
How many guests can you accommodate for a private event at Château d’Ermenonville?
We can accommodate up to 110 people for an event. Contact us for specific capacities depending on the desired layout: commercial@domainechateauermenonville.com
Can we use an outside caterer?
We have our own catering team. For any event, please contact us to discuss your project: commercial@domainechateauermenonville.com
Does Château d’Ermenonville offer personalised experiences for events?
Yes, our events team designs a tailor-made experience with you: decoration, catering, entertainment, accommodation. Contact our sales team: commercial@domainechateauermenonville.com
Can a birthday or surprise be organised in a room at the charming hotel?
Yes, our team can prepare a surprise for a birthday or any special occasion. Contact us in advance: commercial@domainechateauermenonville.com
Do you have a dedicated event coordinator?
Yes, our team is available to support you in organising your event from start to finish, at the following address: commercial@domainechateauermenonville.com
Does this charming hotel in the Oise have seminar spaces?
Yes, the Château offers 8 function rooms ranging from 24m² to 210m², able to seat up to 160 people.
What is the maximum capacity of the meeting rooms at Château d’Ermenonville?
Up to 160 people in theatre style, 50 in a U-shape, 80 in classroom style, in our function rooms of 24 to 210m².
Do you offer seminar packages?
Yes, we offer full-day, half-day, residential and semi-residential packages. Contact us for a personalised quote: commercial@domainechateauermenonville.com
Are team-building activities offered?
Yes, the estate and its natural setting are well suited to numerous outdoor and team-building activities. Contact us for a tailor-made programme: commercial@domainechateauermenonville.com
Can an ‘in nature’ seminar be organised at Château d’Ermenonville?
Yes, the Château and its 18-hectare park are ideal for an inspiring seminar, combining work and relaxation.
What is Château d’Ermenonville’s environmental approach?
A member of the Terres de Natures group, the Château is committed to sustainable renovation, energy and water conservation, and the protection of local wildlife and plant life.
Are the products used in the kitchen at Château d’Ermenonville in the Oise certified organic or local?
Yes, we favour fresh, local and seasonal products. Our chef works with suppliers committed to responsible practices.
How does this charming hotel in the Oise encourage sustainable mobility?
Electric charging points, information on public transport, bike parking. We encourage our guests to favour responsible modes of transport.








